Question 1

How do I get the A$5.29 rate?

Accepted Answer

That price is for a small parcel on a metro to metro lane. Exact rates depend on lane, size, and weight. You can see your live price in the dashboard before you book.

Question 2

Do you pick up from my address?

Accepted Answer

Yes. Set your daily cut off. Our driver collects from your door. You can also drop off with selected partners if that suits you.

Question 3

What stores can I connect?

Accepted Answer

Shopify, WooCommerce, Amazon, eBay and 7 more platforms are ready to go. We also offer a REST API for custom integrations. Orders flow in. Labels and tracking flow back.

Question 4

Can I use my own carriers and add NSJ rates?

Accepted Answer

Yes. Bring your current setup. Add NSJ to compare and book the best option on each order.

Question 5

When do I pay?

Accepted Answer

Start on pay as you go with card. If volume grows we can set weekly terms after a quick check.

Question 6

What about support if something goes wrong?

Accepted Answer

You get a real person. Chat, email, or phone. We chase issues with the carrier and keep you in the loop.

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