Privacy Policy

1. Information We Collect

NSJ Express Pty Ltd ("we", "us", "our") collects personal information necessary to provide our freight and shipping services, including:

• Name, email address, phone number, and business name
• Pickup and delivery addresses
• Payment information (processed securely via Stripe)
• Store integration credentials (encrypted at rest)

2. How We Use Your Information

We use your personal information to:

• Process and fulfil shipping bookings
• Generate invoices and process payments
• Communicate shipping updates and tracking information
• Provide customer support
• Improve our services

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Payment information is processed by Stripe and is never stored on our servers. Integration credentials are encrypted at rest using AES-256.

4. Third-Party Services

We share information with third parties only as necessary to provide our services:

• Courier partners for shipment fulfilment
• Stripe for payment processing
• Supabase for data hosting

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. Contact us at cs@nsjexpress.com.au to make a request.

6. Contact

For privacy-related enquiries, contact us at cs@nsjexpress.com.au.